As a Sales Associate at Jenik Services Inc you will play a pivotal role in creating positive shopping experiences for our customers. You will assist customers in finding the right products, answer their questions, and ensure they have a seamless and enjoyable shopping journey.
Job details
- Location: Calgary, AB
- Salary: 16.50 hourly / 40 hours per week
- Terms of employment Permanent employment: Full time
- Start date: Starts as soon as possible
- Vacancies 1
- Verified
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
- Sales, distribution and marketing operations, general
Experience
1 year to less than 2 years
Work setting
- Freight forwarding company
Responsibilities::
- Customer Assistance: Greet and welcome customers as they enter the store. Provide friendly and attentive service by actively engaging with customers to understand their needs.
- Product Knowledge: Develop a deep understanding of our products and services. Provide accurate and relevant information to customers, including product features, benefits, and pricing.
- Sales and Upselling: Assist customers in selecting products that meet their needs and preferences. Use effective sales techniques to promote additional items and upsell when appropriate.
- Point of Sale (POS) Transactions: Efficiently and accurately process sales transactions, including cash, credit card, and digital payments. Maintain a balanced cash drawer.
- Store Maintenance: Help maintain store cleanliness and organization. Ensure merchandise displays are visually appealing and well-stocked.
- Inventory Management: Assist with restocking shelves and monitoring inventory levels. Report any discrepancies or low stock levels to the management team.
- Customer Feedback: Actively listen to customer feedback and relay it to the management team. Strive for continuous improvement in customer service.
Qualifications:
- High school diploma or equivalent.
- Prior retail or customer service experience is a plus but not required.
- Excellent communication and interpersonal skills.
- Enthusiasm for helping customers and a friendly demeanor.
- Basic math skills for processing transactions.
- Ability to stand for extended periods and lift moderate loads.
Benefits:
- Competitive hourly wage or salary, commensurate with experience and skills.
- Opportunities for growth and advancement within our retail organization.
- Employee discounts on our products.
- Comprehensive training and ongoing development to enhance your product knowledge and sales skills.
- A positive and collaborative work environment that values teamwork and customer satisfaction.
Tasks
- Provide advice about merchandise
- Conduct sales transactions through Internet-based electronic commerce
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Maintain sales records for inventory control
- Work with minimal supervision
- Provide customer service
- Advertise and/or promote products, sales or services
Experience and specialization
Type of industry experience
- Shipping line
Area of specialization
- Transportation
- Sales
Additional information
Work conditions and physical capabilities
- Fast-paced environment
Personal suitability
- Proactive
- Initiative
- Client focus
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
info@jenikfreight.com
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
Advertised until
2023-11-02
Here are some frequently asked questions to help you gain a better understanding of this Sales associate:
1. What is a sales associate?
A sales associate is an employee who works in a retail setting, assisting customers with their purchasing decisions, providing product information, and facilitating sales transactions.
2. What are the primary responsibilities of a sales associate?
Key responsibilities include:
- Greeting and assisting customers.
- Providing product information and answering questions.
- Recommending products and upselling when appropriate.
- Processing sales transactions, including cash, credit card, and digital payments.
- Maintaining store cleanliness and organization.
- Restocking shelves and monitoring inventory levels.
3. Do you need formal education to become a sales associate?
No, formal education is not typically required for this role. Most sales associates receive on-the-job training.
4. What skills are important for a sales associate to have?
Important skills include:
- Strong communication and interpersonal skills.
- Active listening to understand customer needs.
- Knowledge of the products or services being sold.
- Problem-solving abilities to address customer concerns.
- Basic math skills for processing transactions.
5. Is working as a sales associate a good entry-level job?
Yes, working as a sales associate is a common entry point into the retail industry. It provides valuable customer service and sales experience.
6. Is it a commission-based job?
Some sales associate positions offer commission-based incentives, while others provide a fixed hourly wage. It varies depending on the employer and the industry.
7. Are there opportunities for career advancement as a sales associate?
Yes, experienced sales associates can advance to roles like senior sales associate, department supervisor, or even store manager with additional training and experience.
8. What is the work environment like for sales associates?
Sales associates typically work in retail stores, boutiques, malls, or department stores. The work environment can be fast-paced, especially during peak shopping seasons.
9. How do sales associates contribute to a store’s success?
Sales associates play a vital role in providing excellent customer service, driving sales, and creating a positive shopping experience, which ultimately contributes to the store’s success.
10. Are there any certifications or licenses required to work as a sales associate?
Generally, no certifications or licenses are required for this role. However, some industries may have specific training requirements.
11. How can someone become a sales associate?
To become a sales associate, individuals can start by applying for open positions at retail stores and demonstrating their customer service skills during the interview process. On-the-job training will help them learn the specifics of the role.
